Intranet ROI case studies [1]….

Intranet ROI case studies. Gerry McGovern has posted a few intranet ROI case studies on his site, primarily from PeopleSoft, Cisco Systems and Hewlett Packard. To quote: An intranet can deliver return on investment (ROI) by either reducing the cost, or expanding the ability,… [Column Two]

Interview with Steven Nieker, Waypath…

Interview with Steven Nieker, Waypath Project. Linking news stories to related ideas and conversations in real-time would make for a richer online news experience. Steve Nieker and his partner Martin Remy of The Waypath Project have taken an intersting step towards making that an reality. [Hypergene MediaBlog]

Papers from KMWorld and Intranets…

Papers from KMWorld and Intranets 2002. A selection of papers and presentations has been published from the recent KMWorld & Intranets 2002 conferences held October 28-31, 2002 in Santa Clara, California. This will continue to grow as presenters get round to uploading their files…. [Column Two]

Wicked problems [1].

Wicked problems. Wicked problems. Amy Lee is a work colleague and very patient wife of Mike (look at him now…he’s acquired a light on… [IDblog] Pointer to  a site of Jeff Conklin’s.  This is good for two reasons. One is that the work Jeff has done on applying technology tools to http://www.cognexus.org/id42.htm is important. Jeff was one of the early researchers…

Sucks-Less Writing [1].

Sucks-Less Writing. Gar’s Tips on Sucks-Less Writing. My pal Gareth Branwyn was and is a great mentor to me. When I started bOING bOING (the print zine) in the late 1980s, he helped me with my writing immensely. Now he has posted a wonderful tip sheet at Street Tech, called “Gar’s Tips on Sucks-Less Writing.” Thanks for sharing your secrets,…

Categorizing knowledge [1].

Categorizing knowledge. Theoretical discussions of knowledge management typically start with the distinction between tacit and explicit knowledge. Ignore the tacit dimension for a moment and consider a progression of four kinds of explicit knowledge that can shape how I collect, organize, and share knowledge. Sharing Answers   (What answers could be reused?)   The starting point would be concrete, specific…